Membership Services and Events Executive

Are you passionate about Waterford? Do you want to be part of a small but dynamic team, which is the largest business representative organisation in Waterford?

Waterford Chamber currently has an opening for a Membership Services and Events Executive. It is a position of considerable responsibility within the organisation and one that requires a self-motivated and goal-orientated person. Recruitment of new members and retention of existing members is a critical function at the Waterford Chamber. The role will provide an efficient service to members of Waterford Chamber, through direct interaction with members by way of direct communication; face to face, telephonically and electronically and by way of provision of a full range of member-supporting back office functions.

Reporting to the Operations Officer and CEO, you will become an integral part of the team lending support in the following areas:

  • Existing and new membership engagement
  • Develop and implement strategies for member retention
  • Sell Chamber membership
  • Event Management
  • Social Media Management
  • Marketing Campaigns
  • Public Relations
  • Project Management

REQUIREMENTS

  • Ideally have minimum 2 years’ experience in customer service/sales
  • Minimum relevant Degree level qualification required
  • A passion for customer service and continuous improvement
  • Excellent communication and interpersonal skills
  • Excellent attention to detail
  • Flexibility will be required in relation to hours and place of work to meet the needs of the role.  Work outside normal office hours may be required.

KEY COMPETENCIES

  • Strong communications & media/PR skill
  • Microsoft Office (Word, Excel, Outlook, Access) and IT skills
  • General administration skills
  • Customer service
  • Sales & marketing
  • Ability to meet deadlines
  • Knowledge of local business community
  • Full driving license and own means of transport
  • Ability to work as part of a team and on own initiative

HOW TO APPLY FOR THIS POSITION

CVs should be sent by post to:

Gerald Hurley

CEO

Waterford Chamber

2 George’s Street

Waterford

Or by email to info@waterfordchamber.ie

ADDITIONAL INFORMATION

This is a permanent full-time position (9am-5pm, Monday to Friday). The successful candidate must be available to work flexible hours as required by Chamber events.

Remuneration will be in line with relevant educational & business experience.